Exotel

The technology is certainly set to reinvent industries, and contact centres are no exception. In fact, AI is at the centrestage of the very business where it could offer the transformational pivot the industry needs for its…

Emerging markets’ customer engagement platform Exotel on Wednesday said it has launched its new product ExoMind, a no-code tool that will enable enterprises to create their own advanced chatbots within minutes. The company said the…

Artificial Intelligence (AI) and platforms like ChatGPT will impact multiple industries and businesses. One such large sector is customer engagement, employing thousands of people worldwide. Cloud telephony company Exotel, which has raised…

India’s startup capital Bengaluru should have 10 decacorns–companies valued at $10 billion and above–by next year as entrepreneurs and policymakers accelerate value creation to achieve the state government’s target of contributing $1…

Top entrepreneurs, policymakers and investors will come together to celebrate the best of Indian entrepreneurship at the eighth edition of The Economic Times Startup Awards in Bengaluru on November 19. The country’s most coveted prize for…

For the Comeback Kid category, the ET Startup Awards 2022 jury was clearly looking to recognise the resilience of the founding teams and their ability to tackle the various vagaries of building a new-age technology business. From the word…

This award celebrates failure and recognises those who have survived to tell the tale. It will be given to entrepreneurs who rebuild or launch a more successful business. Founders: Aravind Sanka, Rishikesh SR and Pavan Guntupalli…