customer service

An Australian digital bank owned by National Australia Bank has been slammed by complaints on its social media accounts from customers who have been “disgusted” and “frustrated” over upgrades, which have made it difficult to access their…

A popular women’s health vitamin sold nationally has been recalled after the label did not contain health warnings. JSHealth Vitamins detox + debloat vitamins have been issued an urgent recall by the Australian Competition and Consumer…

What happened to Bunnings’ famed customer service?News that the hardware giant is planning to cut up to 300 jobs just before Christmas has been met with a common complaint online.“Can’t see how they could employ any less, there’s basically…

More than two dozen employees and contractors at Meta, formerly known as Facebook, were fired or disciplined in the last year for improperly taking over users’ accounts.The Wall Street Journal reported the alleged abuse of an internal…

A struggling restaurant featured in Channel 7’s Kitchen Nightmares was forced to close its doors soon after filming wrapped after succumbing to “financial hardship”.The Aussie reality program, fronted by celebrity chef Colin Fassnidge,…

Most Aussies have probably felt the frustration of heading to their local supermarket – only to discover the item they’re desperately after is nowhere to be found.But now, a groundbreaking new offering aims to solve that problem for once…

A boutique Sydney hotel described as “the worst place I‘ve ever stayed” has been blasted by angry customers who say ”it should be demolished”. Rooms at Manly Lodge, a “boutique” hotel just minutes away from one of Sydney‘’ most famous…

Customers on one of Australia’s biggest telecommunication networks have complained of being unable to make phone calls. Complaints began as of 6am on Tuesday morning, with customers reporting they’re unable to make calls to mobiles also on…

Australians are cutting back on luxury items and looking for bargains as they battle rising inflation, but many are still planning to spend big for Christmas, according to new data.Almost half of shoppers surveyed are feeling confident…

An Australian man has quit his $100,000 finance job, fed up with “rubbish meetings” and a terrible culture to work as an overnight cleaner at his local McDonald’s – taking a hefty pay cut to escape the corporate nightmare.He’s one of many…