Consumer Protection

A father has revealed how he was scammed out of $16,000 when he responded to a desperate plea for help from someone claiming to be his daughter.Andreas Flenche, who lives in Reynella in Adelaide’s south, says he received a text message from…

Australians who are shopping around online for something special this Mother’s Day are being warned to watch out for online scams.Across the country, experts say they have seen a 40 per cent rise in phishing attacks compared with this time…

Australians who are waiting for a parcel to arrive are being warned over a new DHL email scam.The email, which pretends to be from the major shipping company, tells its recipients that they have a package that was unable to be delivered to…

Australian shoppers are being warned over a sneaky online gift card scam that can cost victims $69 a fortnight.Digital security company Avast says it has detected a scam which entices Australian Instagram users with the “promise” of a $500…

Telstra has been slapped with a warning after it was found to have restricted or suspended the accounts of more than 5400 customers without giving them notice. An investigation by the Australian Communications and Media Authority (ACMA)…

Several overlaps have emerged between current and proposed laws such as the upcoming Digital India Bill (DIB) which will replace the Information Technology Act, the recently passed Competition Act and the Consumer Protection Act, 2019,…

A Sydney man is warning Australians over a ‘LinkT toll scam’ which led to him losing $1200, as his thieves went on a shopping spree.Joel* said he had recently received a text message informing him that his toll account details were out of…

Australians have been warned to watch out for text messages from scammers claiming to be from Services Australia.Scamwatch warned it had seen a sharp increase in reported cases of scammers targeting those with myGov accounts.In the texts,…

Australians have been warned of a sneaky way in which criminals can take control of our devices.The scams, known as ‘Remote Access Scams’, have been detected in increased numbers, NSW Police warned.The scammers, who pretend to be from…

The government is being urged to increase the regulations around buy now, pay later services to protect vulnerable members of the community, including victims of domestic violence. Leading the call for change in the sector are consumer…