Business/Consumer Services

Advertising holding company Omnicom Group Inc. sounded bullish on the future of generative artificial intelligence—which can be used to create new content, including text or images—as it…

Roughly one year ago, a handful of crypto heavyweights made swaggering debuts on the Super Bowl ad roster, airing costly commercials with messages like “Don’t miss out” (FTX) and “Fortune favors the brave” (Crypto.com). Then came the swoon…

The job market for information-technology professionals shrank in January for the first time in over two years, a sign that IT staffers are facing the same scrutiny as workers in other positions and sectors as companies slow spending. The…

Companies worldwide made deep cuts in enterprise technology spending last year, with tighter information-technology budgets likely to stretch well into the year ahead.Global IT spending contracted 0.2% in 2022, dropping to $4.38 trillion—a…

Airlines should take advantage of new cloud-based tools, industry consultants said, to help prevent the recent snafus brought on by the use of antiquated and siloed technology at Southwest Airlines Co. and the Federal Aviation…

Sam Bankman-Fried said cryptocurrency exchange FTX had a closer relationship than previously disclosed with its bankruptcy law firm Sullivan & Cromwell LLP, adding to questions…

The Southwest Airlines Co. meltdown that stranded thousands of passengers during one of the busiest travel weeks of the year exposed a major industry shortcoming: crew-scheduling technology that was largely…

Sonya Dube went to buy more of one of her favorite makeup products, a Charlotte Tilbury highlighter, this summer only to find it was out of stock—again.Ms. Dube, who is 23 and works in sales for a technology…

A startup backed by an internet-search pioneer wants to give cash to users who share personal data including what they buy or watch on mobile apps. The startup, Caden Inc., operates an app by the same name that helps users download their…

Corporate technology leaders looking to cut costs are turning to industry-specific cloud platforms, which are outfitted with tailor-made capabilities for running hospitals, banks, stores or other businesses.Chad Brisendine, vice president…