The center will leverage the local talent pool as well as TCS’ global teams. In the future, this ADC will be used as a nearshore center to service other global airline customers of TCS, creating more technology jobs in Portugal. Deal financials were not disclosed.
“The investments we are making in setting up the Airline Digital Center further strengthens TCS’ position as a growth and transformation partner to clients in Portugal and expands TCS’ footprint in the region,” said Krishnan Ramanujam, President, Enterprise Growth Group, TCS.
Further, TCS will maintain TAP’s data estate and help build new analytics to enable decision making, customer experience and operational performance.
“TAP is undergoing an ambitious transformation to emerge stronger after the impact Covid had on the airline industry and we need reliable partners on this journey. We selected TCS after a rigorous evaluation process, based on its deep airline industry experience, proven track record of delivering digital transformations and technology leadership,” said Christine Ourmières-Widener, Chief Executive Officer, TAP.
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